Thank you so much for choosing NovaLunaTarot.
Because NovaLunaTarot offers digital spiritual services, custom spellwork, rituals, invocations, tarot readings, divinations, energetic guidance, and other personalized spiritual services, refunds are not automatically guaranteed once an order has been placed.
Customers may request a refund within 30 days of purchase by contacting us with their order information and the reason for the request.
All refund requests are reviewed on a case-by-case basis. Approval depends on the status of the order, whether the service has already been started, prepared, performed, completed, or delivered, and the circumstances of the request.
Submitting a refund request does not guarantee that a refund will be approved.
Because each service is digital, custom, and energetically performed for the customer, orders that have already been started, prepared, performed, completed, or delivered may not be eligible for a refund.
If a refund is approved, it will be processed back to the original payment method.
To request a refund, please contact us at:
novalunatarotshop@gmail.com
Please include your name, order number, email address used at checkout, and the reason for your refund request.